Solving Messenger install, reinstall and uninstall issues with ZapMessenger
A regular issue faced is the dreaded “Another version of the product is already installed”, “Your computer has a newer version of MSN Messenger than the one you are trying to install”, ““Your computer has a newer version of Windows Live Messenger than the one you are trying to install”, “The feature you are trying to use is on a network resource that is unavailable” and similar messages.
Additionally, in some cases the installer can’t be found in the Control Panel’s Programs applet or has become damaged with a Catastrophic failure (0x8000ffff) error or the Windows Installer is prompting for a missing .msi file which you can’t find anymore.
There are fixes for all these problems, but they’re complicated and can be frustrating to some people.
The fix
With all this in mind, I developed ZapMessenger – the one step tool to completely remove Windows Live Messenger, MSN Messenger and Windows Messenger 5.x. The first thing ZapMessenger will do is attempt to cleanly uninstall Messenger normally and if that fails for any reason, it will forcibly remove Messenger from the Windows Installer engine allowing you to reinstall at your leisure without hindrance.
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